Do I have to pay for advice from SENAC?

No. Thanks to our funders and the generosity of the public, SENAC have been able to provide a free advice service to parents since 2003.

The only cost to a parent is the price of a phone call.

How are SENAC funded?

SENAC is funded through donations, fundraising activities and grants awarded for specific areas of our work from the following funders:

Community for Justice Fund

Garfield Weston Foundation

Halifax Foundation for NI

LFT Trust

Nationwide Community Fund

The National Lottery Community Fund

Are SENAC connected to the Education Authority?

No. SENAC is an independent charity. We offer advice and advocacy on all aspects of the statutory framework of SEN provision in Northern Ireland. We receive no government funding.

Can I request a Statutory Assessment for my child?

Yes. Parents can request a statutory assessment for their child. The Education Authority (EA) will determine whether to carry out the assessment. They will take into account actions already taken by the school and the evidence from the school and the parents. If the EA decides it is not necessary to carry out an assessment the reasons will be explained. A parent has the right to appeal this decision.

Further information on the Statementing process and the five stages of the special educational needs process is available in our free Information Pack. If you would like a copy posted out to you Click here

Should I attend my child’s Annual Review?

Yes. It is important for a parent(s) to attend and contribute to an Annual Review. The Annual Review is a review of your child’s Statement of special educational needs. Decisions can be taken at a Review which may impact your child’s statement click here for further information about annual reviews including transition reviews

Click here to request a free Information Pack

I believe my child is falling behind in school. His teacher says he is fine. What should I do?

The most important thing is to build a good relationship with your child’s teacher. Express your concerns and ask if there is anything you can do at home that would complement the work in the classroom. SENAC can advise you specifically on your child’s situation, if you feel you would like guidance ring SENAC’s Advice Line contact-us

I have a meeting with my child’s School, can I bring someone along for support?

Yes. It can be very useful to bring someone along with you to a meeting. This will not only give you support but they can also take notes and if they have a copy of your questions they can remind you if you have forgotten to ask something. It is advisable to inform the school if you are bringing someone with you. In the DENI Code of Practice it states that parents may bring along a friend, relative or adviser to Annual Review meetings. To download a copy of the Code of Practice go to our Advice page

What experience and or training do the Advisors have?

Our advisors receive a full training programme and ongoing support from SENAC staff and management. Volunteers come from a range of relevant backgrounds and all have either personal or professional experience of the SEN system in Northern Ireland.

I wish to complain about a decision or action of the Education Authority(EA) what should I do?

If you are dissatisfied with an action or lack of action or about the standard of service provided by or on behalf of the EA, you can make a complaint in person, by telephone, in writing, by email or online. See EA Comments and Complaints Leaflet

Advice Line 028 9079 5779

For advice about your child’s education, please contact our Advice Line to speak to one of our advisers.

For current Advice Line hours, see our Contact page

Limited Company No. NI48698
Charity No. NIC101355

Contact us

Graham House,
Knockbracken Healthcare Park,
Saintfield Road, Belfast BT8 8BH.

Office Enquiries: 07950 949405
Office Email: info@senac.co.uk

Office email cannot be used for advice queries, for education advice please contact our Advice Line

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