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We are here to help

For advice about your child’s education please contact our Advice Line to speak to one of our specialist advisers.

SENAC is an independent charity, we advise on the Special Educational Needs System in Northern Ireland.

Advice Line closed Bank Holiday, Monday 26th May 2025

ADVICE LINE – 028 9079 5779          Monday – Friday 10am – 1pm

Getting the most from your call to the Advice Line

If you are planning to ring our Advice Line we will want to help you as much as we can. It will therefore be useful for you to have any relevant documents beside you so we can advise you fully. Useful documents might include:

• Your child’s Statement of Special Educational Needs.
• Individual Education Plan (IEP)/ Learning Support Plan (PLP).
• Letters/reports from the EA or your child’s school.
• Reports from other professionals.

However, if you do not have these documents to hand please still contact us for support and we will do our best to help you.

Please do not call the Advice Line whilst driving (including handsfree) 

Due to safety concerns, if we believe, or it is confirmed, that a caller is driving, we will not be able to proceed with the call until the caller is in a safe place to speak. To receive the most relevant advice you may need to refer to documentation or take notes whilst on the call. The adviser will take your number and agree a time/day to call you back.